Frequently Asked Questions
Everything you need to know about your SAYSKY performance gear.
What is the typical shipping time for my order?
We strive to process all orders within 24 hours. Domestic shipping usually takes 1-3 business days, while international delivery typically arrives within 5-8 business days depending on the destination.
How do I find the right size for running apparel?
SAYSKY products are designed with an athletic fit. We recommend checking our detailed size guide located on each product page, which includes measurements for chest, waist, and hips to ensure the perfect fit for your run.
What is your return policy for performance gear?
We offer a 30-day return window. Items must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, socks and underwear cannot be returned if the packaging is opened.
How should I care for my technical running fabrics?
To maintain the technical properties of your gear, we recommend machine washing at 30 degrees Celsius. Avoid using fabric softeners and do not tumble dry, as high heat can damage the high-performance fibers.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and taxes are calculated at checkout based on your specific location and the weight of your order.